TERMS AND CONDITIONS
for Kamco Clearflow Power Flushing Pumps
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All Kamco pumps are tested at point of manufacture in Kamco's own works in St Albans, to ensure each unit performs to expected standards.
All Kamco Clearflow Power Flushing Pumps are guaranteed against faulty materials or workmanship for 24 months from the date of purchase, and the guarantee will be validated by the completion and return of the 'guarantee card' supplied with the pump, or registration via the Kamco Website. Should defects due to faulty material or workmanship develop within 24 months the Company will repair, or at its own option replace, any defective mechanical or electrical part thereof, if the pump is returned, carriage paid, to the Company.
Any replacement parts used will be new and warranted for the remainder of the original warranty, or thirty days from the date of shipment of such parts, whichever is the longer.
This is a UK warranty, separate conditions apply to exported pumps and descaling pumps. Warranties are not transferable.
IN THE EVENT OF A BREAKDOWN
If it is thought that a pump is not working it is important to test it disconnected from the heating system to ensure that any problem experienced is a pump issue rather than an issue with the heating system. Before contacting Kamco please undertake the test detailed on 'page E.2' of the manual to eliminate potential problems.
When contacting Kamco please have available:
1. Model type, and serial number (on switch box).
2. Clear and concise details of the fault
Any warranty claim must be reported direct to Kamco, and cannot be authorised by anyone other than Kamco.